Frequently asked questions ♡
Do you ship to me?
Yes, we offer worldwide shipping.
US: 3-5 Business days
International: Speed selected at checkout
Do we pay for customs, duties, and taxes?
Veil Street is not responsible for any import duties, taxes, customs, fees, brokerage fees or any other charges issued by your local government. These charges are the responsibility of the recipient and the funds are received exclusively by your local government.
What is your return policy?
We have a no-return policy, which means after placing an order you can not request a return or refund.
Why? Our hoodies come with super personal attached headpieces. To promote zero waste and ensure every customer equally receives a brand new unworn hoodie, we have a no return policy.
To be eligible for a return, your item must have arrived damaged, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
I need sizing help!!
You can find all things sizing here (Coming Soon)